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THE PROCESS

1. INITIAL CONTACT

    
You need a Graphic Designer or a Brand Specialist to complete a project for you.

    
This could take on many forms depending on your requirements. Perhaps you need a solution for a trade stall, we can chat about what that solution looks like - it could be flyers, postcards, a brochure? Or perhaps you need help with your branding, creating your very first logo or refreshing your current one? We chat over your requirements and I work out a price, once you approve it, work begins.  

2. REQUIREMENTS 

 

Together, we establish what solution is needed that's the most cost effective but will achieve the best results possible. This is a partnership and any solution won't work in isolation, you'll get tips on what to do to enhance results. It could be how to grow your business from a branding and marketing perspective or how to double results by using a version of your flyer artwork also on social media posts to create a consistent, cohesive campaign. Mystery Hare Ltd strives to delivery added value to every job.

3. TIMELINES & DEADLINES

    
If you have a specific deadline in mind, we can discuss this at the start of the job. If required, a project plan / schedule will be written up with clear instructions on various deadlines to adhere to. Depending on the urgency of the work needed, the various deadlines will be reverse-engineered from the final date and will consist of proofing, amends and final approval deadlines and also allowing Mystery Hare Ltd enough time to complete the job to a high quality. This will all be discussed once the job has been approved to go ahead.

4. DISCOVERY PHASE

    
This is my favourite part of the job, thank goodness for all those Murder She Wrote episodes – taught me everything I know about detective work and I use my detecting-ness to find out all the relevant information that's needed to create a fully formed solution for you. The  information found during this phase is valuable in progressing the job in a strategic, fully formed way.​

5. 1ST DRAFT

    
Whatever the requirements, the 1st draft will be created to be presented to you for progression. This is an opportunity to check that we're on track or if we need to pivot if the brief hasn't been fully understood. 

6. 1ST PROOF

    
After the 1st draft has been created, you have a chance to check over it and move the job forward. We normally allow up to 3 rounds of revision to get to the finished state which is ample for most jobs. 

7. AMENDS / REFINING

    
This takes as long or as quick as the speed you reply to the 1st proof email. Amends and refining a job could be as quick as within an hour depending on the complexity of the job and amount of amends required.

8. FINAL PROOF / SIGN-OFF

    
Once we've gone through the revisions rounds and finalised the project requirement then you'll receive a final proof for your final approval in order to either send the job onto the printers or prepare a file to be uploaded online.

 

This is the final chance to make any changes, after this final sign-off, there's no opportunity to change anything as it will incur extra costs and/or delay the job. You won't feel pressured or stressed though as it's just another proof during the design process and I'll be driving the momentum for you and communicating the stages along the way.​

9. DELIVERABLES

    
The deliverables are normally listed within the brief after our initial meeting. They'll dictate the estimated price. If the list of deliverables change throughout the job, at any stage, then the estimate is normally adjusted to reflect the increased amount of work. 

 

After your final approval, the agreed deliverables will be released to you after the invoice is settled. The final payment assures automatic copyright is released to you.

1 initial contact
2 Requirements
3 timelines and deadlines
4 discovery phase
5 1st draft
6 1st proof
7 Amends / Refining
8 final proof / sign-off
9 Deliverables
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